Executive Summary
Business Challenge
Our client is in the decentralized finance space, where the reliability and security of the underlying platforms are essential to sustaining user trust. The client's key goal was to have an underlying system that was easy to use across both its website and applications, failing bugs in frontend and backend systems; concurrently, the client needed an automated testing framework to eliminate manual testing efforts and increase the productivity of ongoing maintenance.
The major challenges were :
Ensure the platform's smooth performance under heavy user loads.
Identify and fix bugs in real time to avoid disruption.
Verify API functionality and backend service reliability.
Implement a scalable and repeatable testing framework.
We required a partner with the latest testing methodologies and tools in modern testing, enabling us to achieve these objectives quickly and cheaply.
Our Solution
4Labs designed a holistic testing strategy for the client's specific requirements for their unique platform. Both manual and automated testing were done to cover every critical aspect of the platform so that no bugs would be missed. The methodology was developed to detect and fix bugs and set up a sustainable testing framework for continued quality assurance.
Solution Objectives
Comprehensive Manual Testing
Explore and usability testing for bugs and user experience issues.
Automated Testing Framework
Implementation using Playwright along with Cucumber for repeatable and consistent execution of tests.
API Testing
Postman will be utilized for functionality, performance, and backend service reliability.
Quality Assurance Process Ongoing
Establish a scalable process for future use with the help of updates from the platform.
Methodology
Phase 1: Manual Testing
- Exploratory and usability tests were conducted to understand the issues, if any, with both the front end and back end. Collaborated with the client's development team to list and fix important bugs.
- Collaborated with the client's development team to list and fix important bugs.
Phase 2: AUT Implementation
- Utilized Playwright with Cucumber to develop automated test scripts.Built an automated testing framework that is reusable and scalable to upcoming needs.
- Built an automated testing framework that is reusable and scalable to upcoming needs.
Phase 3: API Testing
- Used Postman to check the performance and reliability of backend APIs.Performed load testing to ensure that the platform could handle a large volume of users.
- Performed load testing to ensure that the platform could handle a large volume of users
Phase 4: Continuous Monitoring and Maintenance
Ensured that the platform was bug-free and high-performance through constant support and maintenance.
Results
The strategy followed by 4Labs during testing yielded an overall change to the client's platform that improved reliability, performance, and user satisfaction. Major results include:
Bug identification and resolution:
Identified and fixed numerous critical bugs to provide an effortless user experience.
Improved performance of the APIs:
Tested and confirmed that the backend APIs are stable and work flawlessly without lag or other related problems.
Increased efficiency of automation:
Minimized time and cost, as automated testing frameworks reduced manual testing.
Ensured the platform's reliability:
The application did not exhibit a performance downgrade during peak hours.
User Satisfaction:
Improving customer satisfaction resulted in better retention and increased customer satisfaction.